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Frequently asked questions
Short-Term Rentals
Guaranteed Minimum Rent GMR Scheme
Rental Guarantee
- 01Higher income: Short-term rentals offer greater flexibility and can generate higher rental income, especially during peak tourist seasons or major events. Flexibility: Landlords can reclaim their property whenever needed. Reduced vacancy rates: Short-term rental platforms and management companies help quickly fill vacant periods, maximising property utilisation.
- 02Property amenities: The property should have basic living essentials such as furniture, kitchen appliances, WiFi, and cleaning supplies. (We can assist with improvements and arrangements—our team will provide guidance.) Safety standards: Compliance with local fire and safety regulations, such as installing smoke alarms and fire extinguishers. (We can also assist with these preparations.)
- 03Tenant screening: Short-term rental platforms and management companies conduct background checks and use rating systems to ensure tenant reliability. Review system: Most platforms (such as Airbnb) provide guest review systems to help landlords select responsible tenants. Regular inspections and maintenance: Our cleaning team inspects the property after each stay, carries out necessary maintenance, and claims compensation from the platform if needed.
- 04Self-management vs professional management: Landlords can either self-manage the property (which requires time and effort) or entrust a short-term rental management company. We offer full-service solutions, including pricing, guest sourcing, cleaning, and maintenance.
- 05Fee structure: Management companies typically charge a fixed fee or a commission (usually 15-30% of rental income), depending on the services provided and market standards. Transparent pricing: Ensure all fees are clearly outlined before signing a contract.
- 06We maximise your rental income through dynamic pricing, stylish property finishes, and professional photography. Our team ensures excellent guest experiences, leading to better reviews and higher bookings.
- 07We take care of all bookings and guest communication for you. From managing calendars to ensuring smooth guest interactions, we handle it all seamlessly. Platforms like Airbnb and Booking.com also provide automated tools, but with our service, you get a fully managed experience.
- 08Rental income tax: Short-term rental income is usually taxable. The exact tax rate depends on local regulations, so we recommend consulting a tax advisor.
- 09Local laws: If the landlord lives in the property, there is no restriction on rental duration. However, fully rented properties are typically limited to 180 days per year.
- 10Our 24/7 support team promptly addresses guest concerns. We ensure clear listings to manage expectations and handle all complaints, maintenance, and emergencies for you.
- 11We recommend providing essentials like furniture, appliances, bedding, towels, and kitchenware. To elevate the guest experience, consider adding high-speed WiFi, a coffee machine, and air conditioning.
- 12Target audience and fees: Different platforms cater to different markets (e.g., family travellers, business guests) and have varying fee structures. Platform features: Consider features such as pricing tools, insurance coverage, and tenant screening options. Our management team selects the most suitable platforms based on your property’s location and target audience.
- 13Daily operations: Handling bookings, guest communication, and check-in/check-out coordination. Cleaning and maintenance: Ensuring the property is professionally cleaned and well-maintained after each stay. Pricing management: Adjusting rental rates dynamically to maximise earnings. Financial management: Managing rental income and ensuring tax compliance.
- 14Comprehensive services: Including marketing, pricing strategies, guest communication, cleaning, maintenance, and financial management. Market expertise: Professional companies leverage industry experience and data insights to optimise rental income. Time-saving solutions: We handle the daily operations so landlords can enjoy hassle-free rental income.
- 15Guests: Cleaning fees are included as an extra charge in the booking price.
- 16No, they won’t! Although short-term tenants change frequently, we ensure professional cleaning and maintenance after each stay. Regular property upgrades may even enhance its market appeal.
- 17Estimated costs: 1-bedroom: $5,000 - $6,000 2-bedroom: $7,000 - $8,000 3-bedroom: $9,000 - $10,000
- 18Yes. However, furniture must align with our recommended style and quality standards to ensure consistency and guest satisfaction.
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